Visiting and visiting hours:
Visiting Hours: 1:30 p.m. - 2:30 p.m. & 6:30 p.m. - 7:30 p.m. daily.
Visitors are required to sign in and obtain a visitor pass at the reception office Monday through Friday between 9:00 a.m. and 5:00 p.m. After hours and on weekends, visitors are required to sign in at the nurses station. During flu season or an outbreak of another type of illness, visiting may be restricted temporarily.
NOTICE: Any visitor who appears to be under the influence of drugs/alcohol will be denied visiting privileges, and visitors with unruly behavior will be escorted out of the facility immediately.
To protect the confidentiality and safety of our patients, staff and visitors: We ask that the following items NOT be brought into the hospital: Cell phones, purses, plastic bags, cameras, flowers, glass, weapons, drugs or alcohol, briefcases, packages, or any other items deemed unsafe by staff.
We are not responsible for lost or stolen items. Please lock your valuables in your car or trunk or leave them at home. Please check your coat at the desk.
PLEASE WASH AND/OR SANITIZE YOUR HANDS BEFORE ENTERING AND UPON EXITING THE HOSPITAL. Please protect yourself, patients, staff and other visitors. Hand sanitizer is available at various locations throughout the hospital. If you are ill, we respectfully request you not visit. If you are visiting a patient who is ill, surgical masks are available.
Calling a patient:
Phones are not provided in patient rooms. Please call the main phone number @949 650-9750 x118 to speak with a patient. Due to the importance of patient participation, best times to call are: 9:00 a.m. - 10:00 a.m. 11:45 a.m. - 1:15 p.m. & 4:15 p.m. - 7:45 p.m. We ask that you keep your conversations reasonably short, as there are only two phones available for all patients.
Inquiring about a patient and patient confidentiality:
Due to Federal and State regulations, information will not be provided to you unless the patient has given consent. We ask that only ONE family member be designated as the contact person. If you have been designated as the contact person for a patient you will be issued a confidentiality code. The code will need to be provided to the nurses station in order to obtain ANY information about the patient.
Children and patient owned pets:
No pets are allowed in the hospital or patio areas except Certified Service Animals with proper documentation. Comfort animals are not allowed.
To prevent falls or injuries, do not attempt to move any patients. Please always ask for assistance from clinical staff.
Food and clothing:
Favorite foods, including ethnic specialties, may be brought in for patients, as long as they are in compliance with the patients diet order. Please bring food items in disposable containers labeled with both the patients name and date. The nurses station can assist with information regarding any dietary restrictions. Clean sets of clothing or shoes may also be brought in for a patient, please see guidelines in the patient information section.
When bringing in ANY items to a patient, they must be presented to the nurses station upon arrival.
NEWPORT BAY HOSPITAL IS A SMOKE FREE FACILITY.